California officials are challenging AT&T’s proposal to phase out traditional landline telephone service, arguing that the company has not provided enough evidence that customers will have reliable alternatives. AT&T is seeking approval from federal regulators to discontinue its legacy landline network as more consumers shift to wireless and internet-based communication services. The company has stated that it does not intend to disconnect customers in rural or underserved areas unless dependable replacement options are available.
However, consumer advocates and state officials remain concerned about the potential impact on public safety. They note that many residents, particularly seniors and people living in remote communities, continue to rely on landlines during emergencies and in locations where cellular coverage is weak or inconsistent. California officials have asked the Federal Communications Commission to either reject AT&T’s request or require additional information before making a decision. The state contends that AT&T has not demonstrated that wireless service can fully replace landlines without negatively affecting consumers.
